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Home health

Healthflex Home Health Services

Home health in Oakland, California

Checked October 31, 2026

Provider details
Address7677 OAKPORT STREET, SUITE 930
CityOakland
StateCalifornia
ZIP code94621
Phone510-553-1900
CMS certification number (CCN)059551
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Healthflex Home Health Services is in 7677 OAKPORT STREET, SUITE 930, Oakland, CA 94621. Phone: 510-553-1900. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 4.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 84.39; potentially preventable hospitalization risk-standardized rate 12.19.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating4.5
Quality measures reported to CMS
DTC Numerator5,869
PPH Numerator456
PPR Numerator163
DTC Denominator7,560
PPH Denominator3,658
PPR Denominator4,479
DTC Observed Rate77.63
PPH Observed Rate12.47
PPR Observed Rate3.64
Discharge Function Score73.33
DTC Risk-Standardized Rate84.39
PPH Risk-Standardized Rate12.19
PPR Risk-Standardized Rate4.01
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationWorse Than National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved98.29
Numerator for Discharge Function Score8,351
DTC Risk-Standardized Rate (Lower Limit)82.81
DTC Risk-Standardized Rate (Upper Limit)85.30
Denominator for Discharge Function Score11,388
How often patients got better at bathing98.44
PPH Risk-Standardized Rate (Lower Limit)11.28
PPH Risk-Standardized Rate (Upper Limit)13.13
PPR Risk-Standardized Rate (Lower Limit)3.51
PPR Risk-Standardized Rate (Upper Limit)4.66
Transfer of Health Information to the Patient94.14
Transfer of Health Information to the Provider76.84
Numerator for how often patients' breathing improved11,325
Denominator for how often patients' breathing improved11,464
Numerator for how often patients got better at bathing11,224
Denominator for how often patients got better at bathing11,386
How often patients got better at walking or moving around96.21
How often patients got better at getting in and out of bed94.98
Numerator for Transfer of Health Information to the Patient10,001
Numerator for Transfer of Health Information to the Provider4,004
Denominator for Transfer of Health Information to the Patient10,623
Denominator for Transfer of Health Information to the Provider5,211
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.35
How often patients got better at taking their drugs correctly by mouth96.39
Numerator for how often patients got better at walking or moving around11,174
Numerator for how often patients got better at getting in and out of bed11,210
Denominator for how often patients got better at walking or moving around11,380
Denominator for how often patients got better at getting in and out of bed11,381
How often the home health team began their patients' care in a timely manner99.81
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury11
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury11,664
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury56
Numerator for how often patients got better at taking their drugs correctly by mouth11,206
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury15,819
Denominator for how often patients got better at taking their drugs correctly by mouth11,327
Numerator for how often the home health team began their patients' care in a timely manner15,937
How often physician-recommended actions to address medication issues were completely timely93.89
Denominator for how often the home health team began their patients' care in a timely manner15,968
How often the home health team determined whether patients received a flu shot for the current flu season59.10
Numerator for how often physician-recommended actions to address medication issues were completely timely14,993
Denominator for how often physician-recommended actions to address medication issues were completely timely15,969
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season5,879
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season9,947
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.98
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)11,379
Home health CAHPS survey
Survey response rate20
Number of completed Surveys355
CMS Certification Number (CCN)059551
HHCAHPS Survey Summary Star Rating4
Star Rating for health team communicated well with them3
Star Rating for health team gave care in a professional way4
Star Rating for how patients rated overall care from agency4
Star Rating team discussed medicines, pain, and home safety4
Percent of patients who reported that their home health team communicated well with them83
Percent of patients who reported that their home health team gave care in a professional way90
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them83
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family80
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)87

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