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Home › Providers › California › Burlingame › Helping Hands Home Health Care & Hospice, Inc.

Home health

Helping Hands Home Health Care & Hospice, Inc.

Home health in Burlingame, California

Checked October 31, 2026

Provider details
Address851 BURLWAY RD., SUITE 408
CityBurlingame
StateCalifornia
ZIP code94010
Phone650-286-9000
CMS certification number (CCN)059628
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Helping Hands Home Health Care & Hospice, Inc. is in 851 BURLWAY RD., SUITE 408, Burlingame, CA 94010. Phone: 650-286-9000. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 3.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 85.10; potentially preventable hospitalization risk-standardized rate 13.94.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3.5
Quality measures reported to CMS
DTC Numerator160
PPH Numerator15
PPR Numerator3
DTC Denominator213
PPH Denominator117
PPR Denominator77
DTC Observed Rate75.12
PPH Observed Rate12.82
PPR Observed Rate3.90
Discharge Function Score78.82
DTC Risk-Standardized Rate85.10
PPH Risk-Standardized Rate13.94
PPR Risk-Standardized Rate4.16
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved92.17
Numerator for Discharge Function Score134
DTC Risk-Standardized Rate (Lower Limit)78.82
DTC Risk-Standardized Rate (Upper Limit)89.92
Denominator for Discharge Function Score170
How often patients got better at bathing92.33
PPH Risk-Standardized Rate (Lower Limit)9.38
PPH Risk-Standardized Rate (Upper Limit)19.75
PPR Risk-Standardized Rate (Lower Limit)3.07
PPR Risk-Standardized Rate (Upper Limit)6.57
Transfer of Health Information to the Patient95.76
Transfer of Health Information to the Provider97.96
Numerator for how often patients' breathing improved159
Denominator for how often patients' breathing improved167
Numerator for how often patients got better at bathing161
Denominator for how often patients got better at bathing170
How often patients got better at walking or moving around88.73
How often patients got better at getting in and out of bed89.43
Numerator for Transfer of Health Information to the Patient113
Numerator for Transfer of Health Information to the Provider96
Denominator for Transfer of Health Information to the Patient118
Denominator for Transfer of Health Information to the Provider98
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.00
How often patients got better at taking their drugs correctly by mouth91.44
Numerator for how often patients got better at walking or moving around154
Numerator for how often patients got better at getting in and out of bed159
Denominator for how often patients got better at walking or moving around170
Denominator for how often patients got better at getting in and out of bed170
How often the home health team began their patients' care in a timely manner100.00
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury173
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury0
Numerator for how often patients got better at taking their drugs correctly by mouth156
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury217
Denominator for how often patients got better at taking their drugs correctly by mouth168
Numerator for how often the home health team began their patients' care in a timely manner217
How often physician-recommended actions to address medication issues were completely timely98.16
Denominator for how often the home health team began their patients' care in a timely manner217
How often the home health team determined whether patients received a flu shot for the current flu season89.29
Numerator for how often physician-recommended actions to address medication issues were completely timely213
Denominator for how often physician-recommended actions to address medication issues were completely timely217
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season125
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season140
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.93
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)444
Home health CAHPS survey
Footnote Number11
Survey response rate15
Number of completed Surveys34
CMS Certification Number (CCN)059628
Footnote for Survey response rate11
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys11
HHCAHPS Survey Summary Star Rating Footnote11
Footnote for Star Rating for overall care from agency11
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them11
Footnote Star Rating discussed medicines, pain, home safety11
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way11
Percent of patients who reported that their home health team communicated well with them69
Percent of patients who reported that their home health team gave care in a professional way77
Footnote for Percent of patients who reported that their home health team communicated well with them11
Footnote for Percent of patients who reported that their home health team gave care in a professional way11
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them64
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family62
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)66
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them11
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)11
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family11

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