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Home health

Gentle Home Health Care, Inc

Home health in Chatsworth, California

Checked October 31, 2026

Provider details
Address21104 DEVONSHIRE ST
CityChatsworth
StateCalifornia
ZIP code91311
Phone818-754-1773
CMS certification number (CCN)059153
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Gentle Home Health Care, Inc is in 21104 DEVONSHIRE ST, Chatsworth, CA 91311. Phone: 818-754-1773. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 3 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 85.45; potentially preventable hospitalization risk-standardized rate 9.59.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3
Quality measures reported to CMS
DTC Numerator57
PPH Numerator2
PPR Numerator0
DTC Denominator69
PPH Denominator38
PPR Denominator27
DTC Observed Rate82.61
PPH Observed Rate5.26
PPR Observed Rate0.00
Discharge Function Score7.50
DTC Risk-Standardized Rate85.45
PPH Risk-Standardized Rate9.59
PPR Risk-Standardized Rate3.95
Offers Nursing Care ServicesYes
DTC Performance CategorizationSame As National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved100.00
Numerator for Discharge Function Score3
DTC Risk-Standardized Rate (Lower Limit)75.54
DTC Risk-Standardized Rate (Upper Limit)92.53
Denominator for Discharge Function Score40
How often patients got better at bathing97.87
PPH Risk-Standardized Rate (Lower Limit)5.25
PPH Risk-Standardized Rate (Upper Limit)17.55
PPR Risk-Standardized Rate (Lower Limit)2.84
PPR Risk-Standardized Rate (Upper Limit)5.46
Transfer of Health Information to the Patient100.00
Transfer of Health Information to the Provider100.00
Numerator for how often patients' breathing improved41
Denominator for how often patients' breathing improved41
Numerator for how often patients got better at bathing38
Denominator for how often patients got better at bathing41
How often patients got better at walking or moving around49.64
How often patients got better at getting in and out of bed51.06
Numerator for Transfer of Health Information to the Patient35
Numerator for Transfer of Health Information to the Provider30
Denominator for Transfer of Health Information to the Patient35
Denominator for Transfer of Health Information to the Provider30
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.00
How often patients got better at taking their drugs correctly by mouth56.58
Numerator for how often patients got better at walking or moving around9
Numerator for how often patients got better at getting in and out of bed8
Denominator for how often patients got better at walking or moving around41
Denominator for how often patients got better at getting in and out of bed41
How often the home health team began their patients' care in a timely manner100.00
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury42
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury0
Numerator for how often patients got better at taking their drugs correctly by mouth17
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury65
Denominator for how often patients got better at taking their drugs correctly by mouth41
Numerator for how often the home health team began their patients' care in a timely manner65
How often physician-recommended actions to address medication issues were completely timely100.00
Denominator for how often the home health team began their patients' care in a timely manner65
How often the home health team determined whether patients received a flu shot for the current flu season39.53
Numerator for how often physician-recommended actions to address medication issues were completely timely65
Denominator for how often physician-recommended actions to address medication issues were completely timely65
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season17
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season43
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally1.07
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)234
Home health CAHPS survey
Footnote Number12
Survey response rateNot Available
Number of completed SurveysNot Available
CMS Certification Number (CCN)059153
Footnote for Survey response rate12
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys12
HHCAHPS Survey Summary Star Rating Footnote12
Footnote for Star Rating for overall care from agency12
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them12
Footnote Star Rating discussed medicines, pain, home safety12
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way12
Percent of patients who reported that their home health team communicated well with themNot Available
Percent of patients who reported that their home health team gave care in a professional wayNot Available
Footnote for Percent of patients who reported that their home health team communicated well with them12
Footnote for Percent of patients who reported that their home health team gave care in a professional way12
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with themNot Available
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and familyNot Available
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Not Available
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them12
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)12
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family12

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