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Home health

Compassionate Hearts Home Health Inc

Home health in Covina, California

Checked October 31, 2026

Provider details
Address1270 E GARVEY ST SUITE 200
CityCovina
StateCalifornia
ZIP code91724
Phone909-506-4317
CMS certification number (CCN)059521
OwnershipGOVERNMENT OPERATED
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Compassionate Hearts Home Health Inc is in 1270 E GARVEY ST SUITE 200, Covina, CA 91724. Phone: 909-506-4317. Ownership: GOVERNMENT OPERATED. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 1.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 75.20; potentially preventable hospitalization risk-standardized rate 11.40.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating1.5
Quality measures reported to CMS
DTC Numerator128
PPH Numerator14
PPR Numerator1
DTC Denominator184
PPH Denominator108
PPR Denominator63
DTC Observed Rate69.57
PPH Observed Rate12.96
PPR Observed Rate1.59
Discharge Function Score20.22
DTC Risk-Standardized Rate75.20
PPH Risk-Standardized Rate11.40
PPR Risk-Standardized Rate3.93
Offers Nursing Care ServicesYes
DTC Performance CategorizationSame As National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved43.30
Numerator for Discharge Function Score18
DTC Risk-Standardized Rate (Lower Limit)66.87
DTC Risk-Standardized Rate (Upper Limit)81.36
Denominator for Discharge Function Score89
How often patients got better at bathing51.63
PPH Risk-Standardized Rate (Lower Limit)7.66
PPH Risk-Standardized Rate (Upper Limit)17.10
PPR Risk-Standardized Rate (Lower Limit)2.87
PPR Risk-Standardized Rate (Upper Limit)5.50
Transfer of Health Information to the Patient79.76
Transfer of Health Information to the Provider94.44
Numerator for how often patients' breathing improved23
Denominator for how often patients' breathing improved69
Numerator for how often patients got better at bathing37
Denominator for how often patients got better at bathing89
How often patients got better at walking or moving around51.93
How often patients got better at getting in and out of bed58.10
Numerator for Transfer of Health Information to the Patient67
Numerator for Transfer of Health Information to the Provider68
Denominator for Transfer of Health Information to the Patient84
Denominator for Transfer of Health Information to the Provider72
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.00
How often patients got better at taking their drugs correctly by mouth38.29
Numerator for how often patients got better at walking or moving around39
Numerator for how often patients got better at getting in and out of bed38
Denominator for how often patients got better at walking or moving around88
Denominator for how often patients got better at getting in and out of bed88
How often the home health team began their patients' care in a timely manner86.08
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury91
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury0
Numerator for how often patients got better at taking their drugs correctly by mouth14
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury158
Denominator for how often patients got better at taking their drugs correctly by mouth80
Numerator for how often the home health team began their patients' care in a timely manner136
How often physician-recommended actions to address medication issues were completely timely60.76
Denominator for how often the home health team began their patients' care in a timely manner158
How often the home health team determined whether patients received a flu shot for the current flu season70.80
Numerator for how often physician-recommended actions to address medication issues were completely timely96
Denominator for how often physician-recommended actions to address medication issues were completely timely158
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season80
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season113
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally1.11
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)504
Home health CAHPS survey
Footnote Number11
Survey response rate19
Number of completed Surveys22
CMS Certification Number (CCN)059521
Footnote for Survey response rate11
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys11
HHCAHPS Survey Summary Star Rating Footnote11
Footnote for Star Rating for overall care from agency11
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them11
Footnote Star Rating discussed medicines, pain, home safety11
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way11
Percent of patients who reported that their home health team communicated well with them88
Percent of patients who reported that their home health team gave care in a professional way88
Footnote for Percent of patients who reported that their home health team communicated well with them11
Footnote for Percent of patients who reported that their home health team gave care in a professional way11
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them88
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family92
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)92
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them11
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)11
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family11

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