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Home health

Customcare Home Health Services Inc

Home health in Elk Grove, California

Checked October 31, 2026

Provider details
Address8837 ELK GROVE BLVD, SUITE A
CityElk Grove
StateCalifornia
ZIP code95624
Phone916-714-1155
CMS certification number (CCN)059666
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Customcare Home Health Services Inc is in 8837 ELK GROVE BLVD, SUITE A, Elk Grove, CA 95624. Phone: 916-714-1155. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, home health aide.

CustomCare Home Health Services in Elk Grove provides skilled nursing care at home, customized to each client's needs and provided together with the client's physician. Its team includes registered and licensed vocational nurses, nursing assistants, and home health aides, along with physical and occupational therapy, case management, and training for clients and families. The site says the agency serves Sacramento, Amador, Placer, San Joaquin, and El Dorado counties and can be reached at (916) 714-1155.

Quality measures

Source: CMS

Quality measures reported to CMS
DTC Denominator18
PPH Denominator9
PPR Denominator11
Offers Nursing Care ServicesYes
DTC Performance CategorizationNot Available
Offers Medical Social ServicesNo
PPH Performance CategorizationNot Available
PPR Performance CategorizationNot Available
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesNo
Offers Occupational Therapy ServicesYes
Footnote for Discharge Function ScoreThe number of patient episodes for this measure is too small to report.
Footnote for DTC Risk-Standardized RateThe number of patient episodes for this measure is too small to report.
Footnote for PPH Risk-Standardized RateThe number of patient episodes for this measure is too small to report.
Footnote for PPR Risk-Standardized RateThe number of patient episodes for this measure is too small to report.
Transfer of Health Information to the Provider63.64
Footnote for how often patients' breathing improvedThe number of patient episodes for this measure is too small to report.
Footnote for how often patients got better at bathingThe number of patient episodes for this measure is too small to report.
Footnote for Transfer of Health Information to the PatientThe number of patient episodes for this measure is too small to report.
Numerator for Transfer of Health Information to the Provider14
Denominator for Transfer of Health Information to the Provider22
Percent of Residents Experiencing One or More Falls with Major Injury0.00
Footnote for how often patients got better at walking or moving aroundThe number of patient episodes for this measure is too small to report.
Footnote for how often patients got better at getting in and out of bedThe number of patient episodes for this measure is too small to report.
Footnote Changes in skin integrity post-acute care: pressure ulcer/injuryThe number of patient episodes for this measure is too small to report.
How often the home health team began their patients' care in a timely manner100.00
Footnote for how often patients got better at taking their drugs correctly by mouthThe number of patient episodes for this measure is too small to report.
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury0
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury32
Numerator for how often the home health team began their patients' care in a timely manner31
How often physician-recommended actions to address medication issues were completely timely93.75
Denominator for how often the home health team began their patients' care in a timely manner31
How often the home health team determined whether patients received a flu shot for the current flu season65.38
Numerator for how often physician-recommended actions to address medication issues were completely timely30
Denominator for how often physician-recommended actions to address medication issues were completely timely32
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season17
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season26
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.72
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)98
Home health CAHPS survey
Footnote Number11
Survey response rate21
Number of completed Surveys11
CMS Certification Number (CCN)059666
Footnote for Survey response rate11
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys11
HHCAHPS Survey Summary Star Rating Footnote11
Footnote for Star Rating for overall care from agency11
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them11
Footnote Star Rating discussed medicines, pain, home safety11
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way11
Percent of patients who reported that their home health team communicated well with them91
Percent of patients who reported that their home health team gave care in a professional way97
Footnote for Percent of patients who reported that their home health team communicated well with them11
Footnote for Percent of patients who reported that their home health team gave care in a professional way11
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them76
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family63
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)71
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them11
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)11
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family11

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