Home health
Reliance Home Health Care, Inc.
Home health in Glendale, California
| Provider details | |
|---|---|
| Address | 520 E WILSON AVE STE 110 |
| City | Glendale |
| State | California |
| ZIP code | 91206 |
| Phone | 626-857-7777 |
| CMS certification number (CCN) | 059675 |
| Ownership | PROPRIETARY |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
Reliance Home Health Care, Inc. is in 520 E WILSON AVE STE 110, Glendale, CA 91206. Phone: 626-857-7777. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 2 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 78.95; potentially preventable hospitalization risk-standardized rate 18.12.
Quality measures
Source: CMS
| Quality of patient care | |
|---|---|
| Quality of patient care star rating | 2 |
| Quality measures reported to CMS | |
|---|---|
| DTC Numerator | 512 |
| PPH Numerator | 100 |
| PPR Numerator | 12 |
| DTC Denominator | 748 |
| PPH Denominator | 429 |
| PPR Denominator | 192 |
| DTC Observed Rate | 68.45 |
| PPH Observed Rate | 23.31 |
| PPR Observed Rate | 6.25 |
| Discharge Function Score | 32.25 |
| DTC Risk-Standardized Rate | 78.95 |
| PPH Risk-Standardized Rate | 18.12 |
| PPR Risk-Standardized Rate | 4.31 |
| Offers Nursing Care Services | Yes |
| DTC Performance Categorization | Same As National Rate |
| Offers Medical Social Services | Yes |
| PPH Performance Categorization | Worse Than National Rate |
| PPR Performance Categorization | Same As National Rate |
| Offers Home Health Aide Services | Yes |
| Offers Physical Therapy Services | Yes |
| Offers Speech Pathology Services | Yes |
| Offers Occupational Therapy Services | Yes |
| How often patients' breathing improved | 84.41 |
| Numerator for Discharge Function Score | 119 |
| DTC Risk-Standardized Rate (Lower Limit) | 75.05 |
| DTC Risk-Standardized Rate (Upper Limit) | 82.58 |
| Denominator for Discharge Function Score | 369 |
| How often patients got better at bathing | 74.35 |
| PPH Risk-Standardized Rate (Lower Limit) | 15.80 |
| PPH Risk-Standardized Rate (Upper Limit) | 21.51 |
| PPR Risk-Standardized Rate (Lower Limit) | 3.29 |
| PPR Risk-Standardized Rate (Upper Limit) | 5.77 |
| Transfer of Health Information to the Patient | 100.00 |
| Transfer of Health Information to the Provider | 100.00 |
| Numerator for how often patients' breathing improved | 308 |
| Denominator for how often patients' breathing improved | 369 |
| Numerator for how often patients got better at bathing | 264 |
| Denominator for how often patients got better at bathing | 369 |
| How often patients got better at walking or moving around | 80.98 |
| How often patients got better at getting in and out of bed | 82.78 |
| Numerator for Transfer of Health Information to the Patient | 361 |
| Numerator for Transfer of Health Information to the Provider | 321 |
| Denominator for Transfer of Health Information to the Patient | 361 |
| Denominator for Transfer of Health Information to the Provider | 321 |
| Changes in skin integrity post-acute care: pressure ulcer/injury | 0.00 |
| Percent of Residents Experiencing One or More Falls with Major Injury | 1.61 |
| How often patients got better at taking their drugs correctly by mouth | 80.27 |
| Numerator for how often patients got better at walking or moving around | 278 |
| Numerator for how often patients got better at getting in and out of bed | 286 |
| Denominator for how often patients got better at walking or moving around | 369 |
| Denominator for how often patients got better at getting in and out of bed | 369 |
| How often the home health team began their patients' care in a timely manner | 97.52 |
| Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury | 1 |
| Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury | 378 |
| Numerator for Percent of Residents Experiencing One or More Falls with Major Injury | 11 |
| Numerator for how often patients got better at taking their drugs correctly by mouth | 243 |
| Denominator for Percent of Residents Experiencing One or More Falls with Major Injury | 685 |
| Denominator for how often patients got better at taking their drugs correctly by mouth | 369 |
| Numerator for how often the home health team began their patients' care in a timely manner | 668 |
| How often physician-recommended actions to address medication issues were completely timely | 97.37 |
| Denominator for how often the home health team began their patients' care in a timely manner | 685 |
| How often the home health team determined whether patients received a flu shot for the current flu season | 92.00 |
| Numerator for how often physician-recommended actions to address medication issues were completely timely | 667 |
| Denominator for how often physician-recommended actions to address medication issues were completely timely | 685 |
| Numerator for how often the home health team determined whether patients received a flu shot for the current flu season | 483 |
| Denominator for how often the home health team determined whether patients received a flu shot for the current flu season | 525 |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 1.11 |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 2,473 |
| Home health CAHPS survey | |
|---|---|
| Survey response rate | 12 |
| Number of completed Surveys | 73 |
| CMS Certification Number (CCN) | 059675 |
| HHCAHPS Survey Summary Star Rating | 4 |
| Star Rating for health team communicated well with them | 2 |
| Star Rating for health team gave care in a professional way | 4 |
| Star Rating for how patients rated overall care from agency | 4 |
| Star Rating team discussed medicines, pain, and home safety | 5 |
| Percent of patients who reported that their home health team communicated well with them | 82 |
| Percent of patients who reported that their home health team gave care in a professional way | 87 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 89 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 82 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 83 |