Hospice
Heartford Hospice
Hospice in Irvine, California
| Provider details | |
|---|---|
| Address | 3 PARK PLZ, SUITE 450 |
| City | Irvine |
| State | California |
| ZIP code | 92614 |
| County | ORANGE |
| Phone | (949) 630-2764 |
| CMS certification number (CCN) | A11656 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Heartford Hospice is in 3 PARK PLZ, SUITE 450, Irvine, CA 92614. Phone: (949) 630-2764. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 98.99.
Heartford Hospice in Irvine provides hospice care in the patient's own home across Orange County and portions of Los Angeles County, Ventura County, and the Inland Empire. Its team — a medical director, nurses, social workers, a chaplain, a spiritual counselor, hospice aides, a music therapist, and volunteers — provides in-home medical care, medical equipment and supplies, emotional and spiritual counseling, and therapy, with staff available by phone 24 hours a day. The site states most patients are eligible for the Medicare Hospice Benefit, which covers up to 100% of hospice services, and that Medicaid and most private insurances also include a hospice benefit. The agency states it is accredited by the Accreditation Commission for Health Care (ACHC), and it can be reached at 949-868-3800 or support@heartfordhospice.com.
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 80 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 7 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 52 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 10 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 5 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 100 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 53 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 7 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 52.2 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 87 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 93 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | Not Available | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 19 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 32 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 7 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 99.66 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 98.11 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 4 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 100.00 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 71 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 38 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 45 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 22 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 98.99 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 100.00 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 98 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 75 | |
| The hospice team usually communicated well | 17 | |
| Caregivers rated the hospice agency a 7 or 8 | 18 | |
| The hospice team always provided timely help | 69 | |
| Caregivers rated the hospice agency a 9 or 10 | 75 | |
| The hospice team usually provided timely help | 25 | |
| YES, they would probably recommend the hospice | 24 | |
| Caregivers rated the hospice agency a 6 or lower | 7 | |
| YES, they would definitely recommend the hospice | 71 | |
| The hospice team sometimes or never communicated well | 8 | |
| The hospice team always treated the patient with respect | 89 | |
| The hospice team sometimes or never provided timely help | 6 | |
| The hospice team usually treated the patient with respect | 9 | |
| The patient always got the help they needed for pain and symptoms | 76 | |
| The patient usually got the help they needed for pain and symptoms | 17 | |
| NO, they would probably not or definitely not recommend the hospice | 5 | |
| The hospice team sometimes or never treated the patient with respect | 2 | |
| The hospice team provided the right amount of emotional and spiritual support | 92 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 7 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 8 |