Nursing home / skilled nursing
Palm Terrace Healthcare & Rehabilitation Center
Nursing home / skilled nursing in Laguna Hills, California
Checked October 31, 2026
| Provider details |
|---|
| Address | 24962 CALLE ARAGON |
| City | Laguna Hills |
| State | California |
| ZIP code | 92637 |
| County | Orange |
| Phone | 949-587-9000 |
| CMS certification number (CCN) | 555257 |
| Ownership | For profit - Limited Liability company |
| Certified beds | 99 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | April 9, 1987 |
| Located in a hospital | N |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Palm Terrace Healthcare & Rehabilitation Center is in 24962 CALLE ARAGON, Laguna Hills, CA 92637. Phone: 949-587-9000. Ownership: For profit - Limited Liability company. CMS rates it 4 out of 5 stars overall (health inspection 3, staffing 2, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 80.000; 0 federal fines totaling $0.00; total nursing staff turnover 54.3%.
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours |
|---|
| Overall rating | 4 of 5 |
| Health inspection rating | 3 of 5 |
| Staffing rating | 2 of 5 |
| Quality measure rating | 5 of 5 |
| Long-stay quality rating | 5 of 5 |
| Short-stay quality rating | 5 of 5 |
| RN staffing hours per resident per day | 0.46 |
| Total nurse staffing hours per resident per day | 4.44 |
Inspection results
| Source: CMS · processing date 2026-10-01 |
|---|
| Rating Cycle 1 Total Health Score | 92 |
| Total Weighted Health Survey Score | 80.000 |
| Rating Cycle 2/3 Total Health Score | 44 |
| Rating Cycle 1 Health Deficiency Score | 92 |
| Rating Cycle 2/3 Health Deficiency Score | 44 |
| Rating Cycle 1 Standard Survey Health Date | 2026-02-09 |
| Rating Cycle 1 Total Number of Health Deficiencies | 23 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 15 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 22 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 5 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 6 |
Staffing
| Source: CMS · processing date 2026-10-01 |
|---|
| Nursing Case-Mix Index | 1.60775 |
| Registered Nurse turnover | 44.4 |
| Nursing Case-Mix Index Ratio | 1.14005 |
| Total nursing staff turnover | 54.3 |
| Reported LPN Staffing Hours per Resident per Day | 1.59066 |
| Reported Licensed Staffing Hours per Resident per Day | 2.05341 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.38687 |
| Registered Nurse hours per resident per day on the weekend | 0.29914 |
| Total number of nurse staff hours per resident per day on the weekend | 3.82746 |
Penalties
| Source: CMS · processing date 2026-10-01 |
|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 |
|---|
| Chain ID | 507 |
| Chain Name | THE ENSIGN GROUP |
| Legal Business Name | GATE THREE HEALTHCARE, LLC |
| Chain Average QM Rating | 4.4 |
| Chain Average Staffing Rating | 2.8 |
| Number of Facilities in Chain | 347 |
| Chain Average Overall 5-star Rating | 3.3 |
| Chain Average Health Inspection Rating | 2.8 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 |
|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 91.5 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
