Palazzo Post Acute

Palazzo Post Acute is in 5400 FOUNTAIN AVE, Los Angeles, CA 90029. Phone: 323-461-4301. Ownership: For profit - Limited Liability company. CMS rates it 4 out of 5 stars overall (health inspection 3, staffing 4, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 80.000; 0 federal fines totaling $0.00; total nursing staff turnover 34.8%.

Quality measures

Source: CMS · CMS processing date: 2026-10-01

Star ratings and staffing hours
Overall rating	4 of 5
Health inspection rating	3 of 5
Staffing rating	4 of 5
Quality measure rating	5 of 5
Long-stay quality rating	5 of 5
Short-stay quality rating	4 of 5
RN staffing hours per resident per day	0.44
Total nurse staffing hours per resident per day	4.16

Inspection results

Source: CMS · processing date 2026-10-01
Rating Cycle 1 Total Health Score	76
Total Weighted Health Survey Score	80.000
Rating Cycle 2/3 Total Health Score	92
Rating Cycle 1 Health Deficiency Score	76
Rating Cycle 2/3 Health Deficiency Score	92
Rating Cycle 1 Standard Survey Health Date	2026-06-25
Rating Cycle 1 Total Number of Health Deficiencies	16
Rating Cycle 2/3 Total Number of Health Deficiencies	20
Rating Cycle 1 Number of Standard Health Deficiencies	9
Rating Cycle 1 Number of Complaint Health Deficiencies	8
Rating Cycle 2/3 Number of Complaint Health Deficiencies	11

Staffing

Source: CMS · processing date 2026-10-01
Nursing Case-Mix Index	1.38631
Registered Nurse turnover	16.7
Nursing Case-Mix Index Ratio	0.98302
Total nursing staff turnover	34.8
Reported LPN Staffing Hours per Resident per Day	1.11742
Reported Licensed Staffing Hours per Resident per Day	1.55292
Number of administrators who have left the nursing home	0
Reported Nurse Aide Staffing Hours per Resident per Day	2.60874
Registered Nurse hours per resident per day on the weekend	0.30489
Total number of nurse staff hours per resident per day on the weekend	3.83955

Penalties

Source: CMS · processing date 2026-10-01
Number of Fines	0
Number of Payment Denials	0
Total Number of Penalties	0
Total Amount of Fines in Dollars	0.00

Ownership

Source: CMS · processing date 2026-10-01
Chain ID	659
Chain Name	SERRANO GROUP
Legal Business Name	SERRANO HEALTHCARE LLC
Chain Average QM Rating	4.3
Chain Average Staffing Rating	3.2
Number of Facilities in Chain	11
Chain Average Overall 5-star Rating	2.1
Chain Average Health Inspection Rating	1.6
Provider Changed Ownership in Last 12 Months	N

Occupancy and payer mix

Source: CMS · processing date 2026-10-01
Abuse Icon	N
High Performing Icon	N
With a Resident and Family Council	Resident
Average Number of Residents per Day	92.8
Automatic Sprinkler Systems in All Required Areas	Yes
Most Recent Health Inspection More Than 2 Years Ago	N