Hospice
Calstro Hospice Inc
Hospice in Montclair, California
| Provider details | |
|---|---|
| Address | 4959 PALO VERDE STREET SUITE 108B |
| City | Montclair |
| State | California |
| ZIP code | 91763 |
| County | SAN BERNARDINO |
| Phone | (909) 399-0700 |
| CMS certification number (CCN) | 921600 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Calstro Hospice Inc is in 4959 PALO VERDE STREET SUITE 108B, Montclair, CA 91763. Phone: (909) 399-0700. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 99.01.
Calstro Hospice says it provides quality end-of-life care for patients with life-limiting illnesses and is owned by nurses, with a distinct focus on patient care and support. The care it highlights includes nurse-led care, holistic support, medical support, counseling services, and end-of-life planning, all aimed at comfort and peace for patients and their families. Families can reach the hospice for a free consultation, and support is offered 7 days a week.
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 147 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 48 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 52 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 21 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 9 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 75 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 32 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 56 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 14.4 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 81 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 41 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 11 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 47 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 65 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 8 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 99.57 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | Not Available | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 98.97 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 7 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 100.00 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 64 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 74 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 83 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 24 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 99.01 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 100.00 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 75 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 99.44 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 76 | |
| The hospice team usually communicated well | 16 | |
| Caregivers rated the hospice agency a 7 or 8 | 11 | |
| The hospice team always provided timely help | 77 | |
| Caregivers rated the hospice agency a 9 or 10 | 84 | |
| The hospice team usually provided timely help | 14 | |
| YES, they would probably recommend the hospice | 12 | |
| Caregivers rated the hospice agency a 6 or lower | 5 | |
| YES, they would definitely recommend the hospice | 84 | |
| The hospice team sometimes or never communicated well | 8 | |
| The hospice team always treated the patient with respect | 88 | |
| The hospice team sometimes or never provided timely help | 9 | |
| The hospice team usually treated the patient with respect | 10 | |
| The patient always got the help they needed for pain and symptoms | 75 | |
| The patient usually got the help they needed for pain and symptoms | 15 | |
| NO, they would probably not or definitely not recommend the hospice | 4 | |
| The hospice team sometimes or never treated the patient with respect | 2 | |
| The hospice team provided the right amount of emotional and spiritual support | 87 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 10 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 13 |