Crystal Cove Care Center

Crystal Cove Care Center is in 1445 SUPERIOR AVENUE, Newport Beach, CA 92663. Phone: 949-515-3930. Ownership: For profit - Limited Liability company. CMS rates it 3 out of 5 stars overall (health inspection 2, staffing 3, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 100.000; 0 federal fines totaling $0.00; total nursing staff turnover 51.9%.

Quality measures

Source: CMS · CMS processing date: 2026-10-01

Star ratings and staffing hours
Overall rating	3 of 5
Health inspection rating	2 of 5
Staffing rating	3 of 5
Quality measure rating	5 of 5
Long-stay quality rating	5 of 5
Short-stay quality rating	4 of 5
RN staffing hours per resident per day	0.63
Total nurse staffing hours per resident per day	4.00

Inspection results

Source: CMS · processing date 2026-10-01
Rating Cycle 1 Total Health Score	100
Total Weighted Health Survey Score	100.000
Rating Cycle 2/3 Total Health Score	100
Rating Cycle 1 Health Deficiency Score	100
Rating Cycle 2/3 Health Deficiency Score	100
Rating Cycle 1 Standard Survey Health Date	2026-06-19
Rating Cycle 1 Total Number of Health Deficiencies	23
Rating Cycle 2/3 Total Number of Health Deficiencies	34
Rating Cycle 1 Number of Standard Health Deficiencies	14
Rating Cycle 1 Number of Complaint Health Deficiencies	9
Rating Cycle 2/3 Number of Complaint Health Deficiencies	27

Staffing

Source: CMS · processing date 2026-10-01
Nursing Case-Mix Index	1.60461
Registered Nurse turnover	40.0
Nursing Case-Mix Index Ratio	1.13782
Total nursing staff turnover	51.9
Reported LPN Staffing Hours per Resident per Day	1.05839
Reported Licensed Staffing Hours per Resident per Day	1.69002
Number of administrators who have left the nursing home	0
Reported Nurse Aide Staffing Hours per Resident per Day	2.31464
Registered Nurse hours per resident per day on the weekend	0.48361
Total number of nurse staff hours per resident per day on the weekend	3.59798

Penalties

Source: CMS · processing date 2026-10-01
Number of Fines	0
Number of Payment Denials	0
Total Number of Penalties	0
Total Amount of Fines in Dollars	0.00

Ownership

Source: CMS · processing date 2026-10-01
Chain ID	690
Chain Name	PACS GROUP
Legal Business Name	NORWAY MAPLE HOLDINGS, LLC
Chain Average QM Rating	4.5
Chain Average Staffing Rating	2.5
Number of Facilities in Chain	277
Chain Average Overall 5-star Rating	3.0
Chain Average Health Inspection Rating	2.5
Provider Changed Ownership in Last 12 Months	N

Occupancy and payer mix

Source: CMS · processing date 2026-10-01
Abuse Icon	N
High Performing Icon	N
With a Resident and Family Council	None
Average Number of Residents per Day	86.1
Automatic Sprinkler Systems in All Required Areas	Yes
Most Recent Health Inspection More Than 2 Years Ago	N