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Home health

Sutter Care At Home

Home health in Novato, California

Checked October 31, 2026

Provider details
Address100 ROWLAND WAY, SUITE 210
CityNovato
StateCalifornia
ZIP code94945
Phone415-209-7700
CMS certification number (CCN)057031
OwnershipNON-PROFIT
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Sutter Care At Home is in 100 ROWLAND WAY, SUITE 210, Novato, CA 94945. Phone: 415-209-7700. Ownership: NON-PROFIT. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 3.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 85.12; potentially preventable hospitalization risk-standardized rate 6.43.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3.5
Quality measures reported to CMS
DTC Numerator2,327
PPH Numerator74
PPR Numerator60
DTC Denominator2,850
PPH Denominator1,331
PPR Denominator1,450
DTC Observed Rate81.65
PPH Observed Rate5.56
PPR Observed Rate4.14
Discharge Function Score75.27
DTC Risk-Standardized Rate85.12
PPH Risk-Standardized Rate6.43
PPR Risk-Standardized Rate4.61
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationBetter Than National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved91.53
Numerator for Discharge Function Score1,516
DTC Risk-Standardized Rate (Lower Limit)82.91
DTC Risk-Standardized Rate (Upper Limit)86.56
Denominator for Discharge Function Score2,014
How often patients got better at bathing90.15
PPH Risk-Standardized Rate (Lower Limit)5.22
PPH Risk-Standardized Rate (Upper Limit)7.73
PPR Risk-Standardized Rate (Lower Limit)3.67
PPR Risk-Standardized Rate (Upper Limit)5.64
Transfer of Health Information to the Patient98.92
Transfer of Health Information to the Provider97.42
Numerator for how often patients' breathing improved1,751
Denominator for how often patients' breathing improved1,889
Numerator for how often patients got better at bathing1,840
Denominator for how often patients got better at bathing2,013
How often patients got better at walking or moving around88.10
How often patients got better at getting in and out of bed89.62
Numerator for Transfer of Health Information to the Patient2,013
Numerator for Transfer of Health Information to the Provider453
Denominator for Transfer of Health Information to the Patient2,035
Denominator for Transfer of Health Information to the Provider465
Changes in skin integrity post-acute care: pressure ulcer/injury0.16
Percent of Residents Experiencing One or More Falls with Major Injury0.80
How often patients got better at taking their drugs correctly by mouth87.90
Numerator for how often patients got better at walking or moving around1,825
Numerator for how often patients got better at getting in and out of bed1,844
Denominator for how often patients got better at walking or moving around2,012
Denominator for how often patients got better at getting in and out of bed2,012
How often the home health team began their patients' care in a timely manner88.40
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury3
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury2,093
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury20
Numerator for how often patients got better at taking their drugs correctly by mouth1,781
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury2,493
Denominator for how often patients got better at taking their drugs correctly by mouth1,990
Numerator for how often the home health team began their patients' care in a timely manner2,202
How often physician-recommended actions to address medication issues were completely timely95.41
Denominator for how often the home health team began their patients' care in a timely manner2,491
How often the home health team determined whether patients received a flu shot for the current flu season73.57
Numerator for how often physician-recommended actions to address medication issues were completely timely2,393
Denominator for how often physician-recommended actions to address medication issues were completely timely2,508
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season1,066
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season1,449
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.89
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)2,816
Home health CAHPS survey
Survey response rate25
Number of completed Surveys465
CMS Certification Number (CCN)057031
HHCAHPS Survey Summary Star Rating4
Star Rating for health team communicated well with them4
Star Rating for health team gave care in a professional way5
Star Rating for how patients rated overall care from agency4
Star Rating team discussed medicines, pain, and home safety4
Percent of patients who reported that their home health team communicated well with them87
Percent of patients who reported that their home health team gave care in a professional way91
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family85
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)91

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