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Hospice

Bristol Hospice - East Bay

Hospice in Pleasanton, California

Checked October 31, 2026

Provider details
Address5820 STONERIDGE MALL ROAD SUITE 209
CityPleasanton
StateCalifornia
ZIP code94588
CountyALAMEDA
Phone(925) 446-4004
CMS certification number (CCN)921543
OwnershipFor-Profit
CertificationMedicare-certified hospice (CMS)
Care typeshospice
Services offeredhospice care
Palliative services basisNot determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program.
CMS quality noteCMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here.

Bristol Hospice - East Bay is in 5820 STONERIDGE MALL ROAD SUITE 209, Pleasanton, CA 94588. Phone: (925) 446-4004. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 99.10.

Quality measures

Source: CMS

HIS and claims-based measures — Source: CMS
MeasureScoreReporting period
Average Daily Census10601/01/2024 - 12/31/2024
Care Provided in Home4501/01/2024 - 12/31/2024
CHC/GIP provided (% days)7401/01/2023 - 12/31/2024
Percent of Patients with Cancer2001/01/2024 - 12/31/2024
Percent of Patients with Stroke3201/01/2024 - 12/31/2024
Provided Routine Home Care onlyNo01/01/2022 - 12/31/2024
Visits near death (% decedents)7901/01/2023 - 12/31/2024
Hospice Care Index Overall Score1001/01/2023 - 12/31/2024
Care Provided in Nursing Facility1601/01/2024 - 12/31/2024
Percent of Patients with Dementia1701/01/2024 - 12/31/2024
Care Provided in All other locations001/01/2024 - 12/31/2024
Gaps in nursing visits (% elections)4101/01/2023 - 12/31/2024
Hospice Visits in the Last Days of Life50.401/01/2023 - 12/31/2024
Late live discharges (% live discharges)3801/01/2023 - 12/31/2024
Care Provided in Assisted Living Facility3801/01/2024 - 12/31/2024
Care Provided in Skilled Nursing Facility001/01/2024 - 12/31/2024
Early live discharges (% live discharges)7301/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $)8001/01/2023 - 12/31/2024
Percent of Patients with Other Conditions1001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Screening99.7010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospice Facility001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Assessment99.8210/01/2024 - 09/30/2025
Care Provided in Inpatient Hospital Facility001/01/2024 - 12/31/2024
Percent of Patients with Respiratory disease601/01/2024 - 12/31/2024
Hospice and Palliative Care Dyspnea Screening100.0010/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment100.0010/01/2024 - 09/30/2025
Skilled nursing minutes on weekends (% minutes)5401/01/2023 - 12/31/2024
Hospice and Palliative Care Treatment Preferences100.0010/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges)5701/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges)8901/01/2023 - 12/31/2024
Percent of Patients with Circulatory/heart disease1501/01/2024 - 12/31/2024
Provided Routine Home Care and other levels of careYes01/01/2022 - 12/31/2024
Hospice and Palliative Care Composite Process Measure99.1010/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient)99.7010/01/2024 - 09/30/2025
Nurse care minutes per routine home care days (minutes)7901/01/2023 - 12/31/2024
Patient Treated with an Opioid Who Are Given a Bowel Regimen99.3210/01/2024 - 09/30/2025
Hospice served at least 1 patient enrolled in Medicare Advantage during one yearYes01/01/2024 - 12/31/2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one yearYes01/01/2024 - 12/31/2024
Hospice CAHPS survey — Source: CMS
MeasureScoreReporting period
EMO_REL_MBVNot Applicable
Family caregiver survey ratingNot Applicable
The hospice team always communicated well74
The hospice team usually communicated well16
Caregivers rated the hospice agency a 7 or 817
The hospice team always provided timely help63
Caregivers rated the hospice agency a 9 or 1076
The hospice team usually provided timely help23
YES, they would probably recommend the hospice17
Caregivers rated the hospice agency a 6 or lower7
YES, they would definitely recommend the hospice77
The hospice team sometimes or never communicated well10
The hospice team always treated the patient with respect85
The hospice team sometimes or never provided timely help14
The hospice team usually treated the patient with respect11
The patient always got the help they needed for pain and symptoms69
The patient usually got the help they needed for pain and symptoms19
NO, they would probably not or definitely not recommend the hospice6
The hospice team sometimes or never treated the patient with respect4
The hospice team provided the right amount of emotional and spiritual support88
The patient sometimes or never got the help they needed for pain and symptoms12
The hospice team did |not| provide the right amount of emotional and spiritual support12

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