Hospice
Crossroads Home Health & Hospice
Hospice in San Francisco, California
| Provider details | |
|---|---|
| Address | 1109 VICENTE STREET, SUITE 101 |
| City | San Francisco |
| State | California |
| ZIP code | 94116 |
| County | SAN FRANCISCO |
| Phone | (415) 682-2111 |
| CMS certification number (CCN) | 051689 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Crossroads Home Health & Hospice is in 1109 VICENTE STREET, SUITE 101, San Francisco, CA 94116. Phone: (415) 682-2111. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.
Crossroads Home Health & Hospice, part of Impact Healthcare, has provided healthcare at home since 1997, with a San Francisco office on Vicente Street. Its home health team offers skilled nursing, physical, occupational, and speech therapy, medical social work, and home health aide care, including chronic disease management, wound care, medication management, diabetic care, post-surgical and orthopedic care, and a 24-hour nurse line. Its hospice team provides pain and symptom management, emotional and spiritual support, 24/7 on-call nurses, and social support, while its care coordination program helps patients and families move smoothly from home health to hospice when the time is right. CMS HIS composite process measure score: 88.10.
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 39 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 72 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 52 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 19 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 9 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 15 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 8 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 30 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 70 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 28.4 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 45 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 21 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 7 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 87 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 93 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 23 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 98.81 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 96.67 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | Not Available | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 95.12 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 20 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 98.81 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 65 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 45 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 17 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 88.10 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 89.29 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 34 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | Not Available | |
| The hospice team usually communicated well | Not Available | |
| Caregivers rated the hospice agency a 7 or 8 | Not Available | |
| The hospice team always provided timely help | Not Available | |
| Caregivers rated the hospice agency a 9 or 10 | Not Available | |
| The hospice team usually provided timely help | Not Available | |
| YES, they would probably recommend the hospice | Not Available | |
| Caregivers rated the hospice agency a 6 or lower | Not Available | |
| YES, they would definitely recommend the hospice | Not Available | |
| The hospice team sometimes or never communicated well | Not Available | |
| The hospice team always treated the patient with respect | Not Available | |
| The hospice team sometimes or never provided timely help | Not Available | |
| The hospice team usually treated the patient with respect | Not Available | |
| The patient always got the help they needed for pain and symptoms | Not Available | |
| The patient usually got the help they needed for pain and symptoms | Not Available | |
| NO, they would probably not or definitely not recommend the hospice | Not Available | |
| The hospice team sometimes or never treated the patient with respect | Not Available | |
| The hospice team provided the right amount of emotional and spiritual support | Not Available | |
| The patient sometimes or never got the help they needed for pain and symptoms | Not Available | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | Not Available |