Home health
Intouch Home Care, Inc.
Home health in Santa Clara, California
| Provider details | |
|---|---|
| Address | 4701 PATRICK HENRY DRIVE, BUILDING 1, SUITE 1107 |
| City | Santa Clara |
| State | California |
| ZIP code | 95054 |
| Phone | 408-394-9529 |
| CMS certification number (CCN) | 059774 |
| Ownership | PROPRIETARY |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
Intouch Home Care, Inc. is in 4701 PATRICK HENRY DRIVE, BUILDING 1, SUITE 1107, Santa Clara, CA 95054. Phone: 408-394-9529. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 4 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 88.39; potentially preventable hospitalization risk-standardized rate 10.54.
Quality measures
Source: CMS
| Quality of patient care | |
|---|---|
| Quality of patient care star rating | 4 |
| Quality measures reported to CMS | |
|---|---|
| DTC Numerator | 448 |
| PPH Numerator | 30 |
| PPR Numerator | 5 |
| DTC Denominator | 545 |
| PPH Denominator | 311 |
| PPR Denominator | 275 |
| DTC Observed Rate | 82.20 |
| PPH Observed Rate | 9.65 |
| PPR Observed Rate | 1.82 |
| Discharge Function Score | 71.27 |
| DTC Risk-Standardized Rate | 88.39 |
| PPH Risk-Standardized Rate | 10.54 |
| PPR Risk-Standardized Rate | 3.73 |
| Offers Nursing Care Services | Yes |
| DTC Performance Categorization | Better Than National Rate |
| Offers Medical Social Services | Yes |
| PPH Performance Categorization | Same As National Rate |
| PPR Performance Categorization | Same As National Rate |
| Offers Home Health Aide Services | Yes |
| Offers Physical Therapy Services | Yes |
| Offers Speech Pathology Services | Yes |
| Offers Occupational Therapy Services | Yes |
| How often patients' breathing improved | 97.97 |
| Numerator for Discharge Function Score | 315 |
| DTC Risk-Standardized Rate (Lower Limit) | 85.41 |
| DTC Risk-Standardized Rate (Upper Limit) | 91.18 |
| Denominator for Discharge Function Score | 442 |
| How often patients got better at bathing | 94.73 |
| PPH Risk-Standardized Rate (Lower Limit) | 7.59 |
| PPH Risk-Standardized Rate (Upper Limit) | 14.22 |
| PPR Risk-Standardized Rate (Lower Limit) | 2.65 |
| PPR Risk-Standardized Rate (Upper Limit) | 5.02 |
| Transfer of Health Information to the Patient | 93.15 |
| Transfer of Health Information to the Provider | 20.96 |
| Numerator for how often patients' breathing improved | 372 |
| Denominator for how often patients' breathing improved | 378 |
| Numerator for how often patients got better at bathing | 414 |
| Denominator for how often patients got better at bathing | 439 |
| How often patients got better at walking or moving around | 87.46 |
| How often patients got better at getting in and out of bed | 87.64 |
| Numerator for Transfer of Health Information to the Patient | 408 |
| Numerator for Transfer of Health Information to the Provider | 35 |
| Denominator for Transfer of Health Information to the Patient | 438 |
| Denominator for Transfer of Health Information to the Provider | 167 |
| Changes in skin integrity post-acute care: pressure ulcer/injury | 0.42 |
| Percent of Residents Experiencing One or More Falls with Major Injury | 0.82 |
| How often patients got better at taking their drugs correctly by mouth | 90.91 |
| Numerator for how often patients got better at walking or moving around | 385 |
| Numerator for how often patients got better at getting in and out of bed | 385 |
| Denominator for how often patients got better at walking or moving around | 438 |
| Denominator for how often patients got better at getting in and out of bed | 436 |
| How often the home health team began their patients' care in a timely manner | 99.01 |
| Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury | 1 |
| Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury | 451 |
| Numerator for Percent of Residents Experiencing One or More Falls with Major Injury | 5 |
| Numerator for how often patients got better at taking their drugs correctly by mouth | 397 |
| Denominator for Percent of Residents Experiencing One or More Falls with Major Injury | 609 |
| Denominator for how often patients got better at taking their drugs correctly by mouth | 430 |
| Numerator for how often the home health team began their patients' care in a timely manner | 602 |
| How often physician-recommended actions to address medication issues were completely timely | 99.51 |
| Denominator for how often the home health team began their patients' care in a timely manner | 608 |
| How often the home health team determined whether patients received a flu shot for the current flu season | 75.20 |
| Numerator for how often physician-recommended actions to address medication issues were completely timely | 606 |
| Denominator for how often physician-recommended actions to address medication issues were completely timely | 609 |
| Numerator for how often the home health team determined whether patients received a flu shot for the current flu season | 276 |
| Denominator for how often the home health team determined whether patients received a flu shot for the current flu season | 367 |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 1.06 |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 481 |
| Home health CAHPS survey | |
|---|---|
| Survey response rate | 22 |
| Number of completed Surveys | 105 |
| CMS Certification Number (CCN) | 059774 |
| HHCAHPS Survey Summary Star Rating | 3 |
| Star Rating for health team communicated well with them | 2 |
| Star Rating for health team gave care in a professional way | 2 |
| Star Rating for how patients rated overall care from agency | 3 |
| Star Rating team discussed medicines, pain, and home safety | 3 |
| Percent of patients who reported that their home health team communicated well with them | 78 |
| Percent of patients who reported that their home health team gave care in a professional way | 82 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 81 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 69 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 81 |