Home health
Neighbor Care Home Health
Home health in Westlake Village, California
| Provider details | |
|---|---|
| Address | 2955 E HILLCREST DRIVE, SUITE 123 |
| City | Westlake Village |
| State | California |
| ZIP code | 91362 |
| Phone | 805-496-8183 |
| CMS certification number (CCN) | 059450 |
| Ownership | PROPRIETARY |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
Neighbor Care Home Health is in 2955 E HILLCREST DRIVE, SUITE 123, Westlake Village, CA 91362. Phone: 805-496-8183. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 4.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 87.41; potentially preventable hospitalization risk-standardized rate 16.20.
Quality measures
Source: CMS
| Quality of patient care | |
|---|---|
| Quality of patient care star rating | 4.5 |
| Quality measures reported to CMS | |
|---|---|
| DTC Numerator | 780 |
| PPH Numerator | 58 |
| PPR Numerator | 9 |
| DTC Denominator | 899 |
| PPH Denominator | 454 |
| PPR Denominator | 425 |
| DTC Observed Rate | 86.76 |
| PPH Observed Rate | 12.78 |
| PPR Observed Rate | 2.12 |
| Discharge Function Score | 73.57 |
| DTC Risk-Standardized Rate | 87.41 |
| PPH Risk-Standardized Rate | 16.20 |
| PPR Risk-Standardized Rate | 4.12 |
| Offers Nursing Care Services | Yes |
| DTC Performance Categorization | Better Than National Rate |
| Offers Medical Social Services | Yes |
| PPH Performance Categorization | Worse Than National Rate |
| PPR Performance Categorization | Same As National Rate |
| Offers Home Health Aide Services | Yes |
| Offers Physical Therapy Services | Yes |
| Offers Speech Pathology Services | Yes |
| Offers Occupational Therapy Services | Yes |
| How often patients' breathing improved | 100.00 |
| Numerator for Discharge Function Score | 334 |
| DTC Risk-Standardized Rate (Lower Limit) | 84.64 |
| DTC Risk-Standardized Rate (Upper Limit) | 89.25 |
| Denominator for Discharge Function Score | 454 |
| How often patients got better at bathing | 100.00 |
| PPH Risk-Standardized Rate (Lower Limit) | 12.97 |
| PPH Risk-Standardized Rate (Upper Limit) | 20.21 |
| PPR Risk-Standardized Rate (Lower Limit) | 2.99 |
| PPR Risk-Standardized Rate (Upper Limit) | 5.77 |
| Transfer of Health Information to the Patient | 87.82 |
| Transfer of Health Information to the Provider | 54.51 |
| Numerator for how often patients' breathing improved | 264 |
| Denominator for how often patients' breathing improved | 268 |
| Numerator for how often patients got better at bathing | 421 |
| Denominator for how often patients got better at bathing | 450 |
| How often patients got better at walking or moving around | 100.00 |
| How often patients got better at getting in and out of bed | 100.00 |
| Numerator for Transfer of Health Information to the Patient | 382 |
| Numerator for Transfer of Health Information to the Provider | 127 |
| Denominator for Transfer of Health Information to the Patient | 435 |
| Denominator for Transfer of Health Information to the Provider | 233 |
| Changes in skin integrity post-acute care: pressure ulcer/injury | 0.29 |
| Percent of Residents Experiencing One or More Falls with Major Injury | 0.00 |
| How often patients got better at taking their drugs correctly by mouth | 97.43 |
| Numerator for how often patients got better at walking or moving around | 402 |
| Numerator for how often patients got better at getting in and out of bed | 401 |
| Denominator for how often patients got better at walking or moving around | 434 |
| Denominator for how often patients got better at getting in and out of bed | 437 |
| How often the home health team began their patients' care in a timely manner | 99.55 |
| Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury | 2 |
| Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury | 492 |
| Numerator for Percent of Residents Experiencing One or More Falls with Major Injury | 0 |
| Numerator for how often patients got better at taking their drugs correctly by mouth | 296 |
| Denominator for Percent of Residents Experiencing One or More Falls with Major Injury | 673 |
| Denominator for how often patients got better at taking their drugs correctly by mouth | 389 |
| Numerator for how often the home health team began their patients' care in a timely manner | 670 |
| How often physician-recommended actions to address medication issues were completely timely | 99.26 |
| Denominator for how often the home health team began their patients' care in a timely manner | 673 |
| How often the home health team determined whether patients received a flu shot for the current flu season | 88.73 |
| Numerator for how often physician-recommended actions to address medication issues were completely timely | 668 |
| Denominator for how often physician-recommended actions to address medication issues were completely timely | 673 |
| Numerator for how often the home health team determined whether patients received a flu shot for the current flu season | 362 |
| Denominator for how often the home health team determined whether patients received a flu shot for the current flu season | 408 |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 1.06 |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 1,683 |
| Home health CAHPS survey | |
|---|---|
| Footnote Number | 11 |
| Survey response rate | 15 |
| Number of completed Surveys | 57 |
| CMS Certification Number (CCN) | 059450 |
| Footnote for Survey response rate | 11 |
| HHCAHPS Survey Summary Star Rating | 2 |
| Footnote for number of completed surveys | 11 |
| HHCAHPS Survey Summary Star Rating Footnote | 11 |
| Footnote for Star Rating for overall care from agency | 11 |
| Star Rating for health team communicated well with them | 2 |
| Footnote for Star Rating for communicated well with them | 11 |
| Footnote Star Rating discussed medicines, pain, home safety | 11 |
| Star Rating for health team gave care in a professional way | 3 |
| Star Rating for how patients rated overall care from agency | 2 |
| Star Rating team discussed medicines, pain, and home safety | 1 |
| Footnote for Star Rating for gave care in a professional way | 11 |
| Percent of patients who reported that their home health team communicated well with them | 82 |
| Percent of patients who reported that their home health team gave care in a professional way | 85 |
| Footnote for Percent of patients who reported that their home health team communicated well with them | 11 |
| Footnote for Percent of patients who reported that their home health team gave care in a professional way | 11 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 65 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 70 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 79 |
| Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 11 |
| Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest) | 11 |
| Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 11 |