Home health
Neogen Care
Home health in Pleasanton, California
| Provider details | |
|---|---|
| Address | 5776 STONERIDGE MALL ROAD, SUITE 320 |
| City | Pleasanton |
| State | California |
| ZIP code | 94588 |
| Phone | 510-440-1383 |
| CMS certification number (CCN) | 059727 |
| Ownership | PROPRIETARY |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
Neogen Care is in 5776 STONERIDGE MALL ROAD, SUITE 320, Pleasanton, CA 94588. Phone: 510-440-1383. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 88.71; potentially preventable hospitalization risk-standardized rate 10.03.
Quality measures
Source: CMS
| Quality of patient care | |
|---|---|
| Quality of patient care star rating | 5 |
| Quality measures reported to CMS | |
|---|---|
| DTC Numerator | 85 |
| PPH Numerator | 4 |
| PPR Numerator | 3 |
| DTC Denominator | 99 |
| PPH Denominator | 56 |
| PPR Denominator | 53 |
| DTC Observed Rate | 85.86 |
| PPH Observed Rate | 7.14 |
| PPR Observed Rate | 5.66 |
| Discharge Function Score | 68.74 |
| DTC Risk-Standardized Rate | 88.71 |
| PPH Risk-Standardized Rate | 10.03 |
| PPR Risk-Standardized Rate | 4.24 |
| Offers Nursing Care Services | Yes |
| DTC Performance Categorization | Better Than National Rate |
| Offers Medical Social Services | Yes |
| PPH Performance Categorization | Same As National Rate |
| PPR Performance Categorization | Same As National Rate |
| Offers Home Health Aide Services | Yes |
| Offers Physical Therapy Services | Yes |
| Offers Speech Pathology Services | Yes |
| Offers Occupational Therapy Services | Yes |
| How often patients' breathing improved | 100.00 |
| Numerator for Discharge Function Score | 354 |
| DTC Risk-Standardized Rate (Lower Limit) | 80.63 |
| DTC Risk-Standardized Rate (Upper Limit) | 93.87 |
| Denominator for Discharge Function Score | 515 |
| How often patients got better at bathing | 100.00 |
| PPH Risk-Standardized Rate (Lower Limit) | 6.22 |
| PPH Risk-Standardized Rate (Upper Limit) | 15.89 |
| PPR Risk-Standardized Rate (Lower Limit) | 3.18 |
| PPR Risk-Standardized Rate (Upper Limit) | 6.02 |
| Transfer of Health Information to the Patient | 99.01 |
| Transfer of Health Information to the Provider | 97.67 |
| Numerator for how often patients' breathing improved | 171 |
| Denominator for how often patients' breathing improved | 176 |
| Numerator for how often patients got better at bathing | 447 |
| Denominator for how often patients got better at bathing | 470 |
| How often patients got better at walking or moving around | 100.00 |
| How often patients got better at getting in and out of bed | 95.47 |
| Numerator for Transfer of Health Information to the Patient | 401 |
| Numerator for Transfer of Health Information to the Provider | 294 |
| Denominator for Transfer of Health Information to the Patient | 405 |
| Denominator for Transfer of Health Information to the Provider | 301 |
| Changes in skin integrity post-acute care: pressure ulcer/injury | 0.00 |
| Percent of Residents Experiencing One or More Falls with Major Injury | 0.99 |
| How often patients got better at taking their drugs correctly by mouth | 100.00 |
| Numerator for how often patients got better at walking or moving around | 425 |
| Numerator for how often patients got better at getting in and out of bed | 442 |
| Denominator for how often patients got better at walking or moving around | 473 |
| Denominator for how often patients got better at getting in and out of bed | 472 |
| How often the home health team began their patients' care in a timely manner | 100.00 |
| Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury | 0 |
| Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury | 523 |
| Numerator for Percent of Residents Experiencing One or More Falls with Major Injury | 7 |
| Numerator for how often patients got better at taking their drugs correctly by mouth | 349 |
| Denominator for Percent of Residents Experiencing One or More Falls with Major Injury | 705 |
| Denominator for how often patients got better at taking their drugs correctly by mouth | 385 |
| Numerator for how often the home health team began their patients' care in a timely manner | 710 |
| How often physician-recommended actions to address medication issues were completely timely | 98.59 |
| Denominator for how often the home health team began their patients' care in a timely manner | 710 |
| How often the home health team determined whether patients received a flu shot for the current flu season | 98.24 |
| Numerator for how often physician-recommended actions to address medication issues were completely timely | 700 |
| Denominator for how often physician-recommended actions to address medication issues were completely timely | 710 |
| Numerator for how often the home health team determined whether patients received a flu shot for the current flu season | 557 |
| Denominator for how often the home health team determined whether patients received a flu shot for the current flu season | 567 |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 0.72 |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 32 |
| Home health CAHPS survey | |
|---|---|
| Survey response rate | 20 |
| Number of completed Surveys | 147 |
| CMS Certification Number (CCN) | 059727 |
| HHCAHPS Survey Summary Star Rating | 3 |
| Star Rating for health team communicated well with them | 2 |
| Star Rating for health team gave care in a professional way | 3 |
| Star Rating for how patients rated overall care from agency | 3 |
| Star Rating team discussed medicines, pain, and home safety | 4 |
| Percent of patients who reported that their home health team communicated well with them | 83 |
| Percent of patients who reported that their home health team gave care in a professional way | 86 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 72 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 78 |