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Home health

Mercy Home Care

Home health in Redding, California

Checked October 31, 2026

Provider details
Address1544 MARKET STREET
CityRedding
StateCalifornia
ZIP code96001
Phone530-245-4040
CMS certification number (CCN)057609
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Mercy Home Care is in 1544 MARKET STREET, Redding, CA 96001. Phone: 530-245-4040. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, medical social services, home health aide. CMS quality-of-patient-care star rating: 4 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 92.20; potentially preventable hospitalization risk-standardized rate 10.26.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating4
Quality measures reported to CMS
DTC Numerator931
PPH Numerator70
PPR Numerator35
DTC Denominator1,134
PPH Denominator597
PPR Denominator990
DTC Observed Rate82.10
PPH Observed Rate11.73
PPR Observed Rate3.54
Discharge Function Score83.00
DTC Risk-Standardized Rate92.20
PPH Risk-Standardized Rate10.26
PPR Risk-Standardized Rate3.75
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesNo
Offers Occupational Therapy ServicesYes
How often patients' breathing improved94.33
Numerator for Discharge Function Score620
DTC Risk-Standardized Rate (Lower Limit)89.62
DTC Risk-Standardized Rate (Upper Limit)94.38
Denominator for Discharge Function Score747
How often patients got better at bathing94.70
PPH Risk-Standardized Rate (Lower Limit)8.51
PPH Risk-Standardized Rate (Upper Limit)12.22
PPR Risk-Standardized Rate (Lower Limit)2.94
PPR Risk-Standardized Rate (Upper Limit)4.75
Transfer of Health Information to the Patient99.32
Transfer of Health Information to the Provider82.10
Numerator for how often patients' breathing improved725
Denominator for how often patients' breathing improved740
Numerator for how often patients got better at bathing719
Denominator for how often patients got better at bathing747
How often patients got better at walking or moving around91.11
How often patients got better at getting in and out of bed93.63
Numerator for Transfer of Health Information to the Patient735
Numerator for Transfer of Health Information to the Provider266
Denominator for Transfer of Health Information to the Patient740
Denominator for Transfer of Health Information to the Provider324
Changes in skin integrity post-acute care: pressure ulcer/injury0.46
Percent of Residents Experiencing One or More Falls with Major Injury0.56
How often patients got better at taking their drugs correctly by mouth88.46
Numerator for how often patients got better at walking or moving around705
Numerator for how often patients got better at getting in and out of bed706
Denominator for how often patients got better at walking or moving around744
Denominator for how often patients got better at getting in and out of bed744
How often the home health team began their patients' care in a timely manner99.53
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury2
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury777
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury6
Numerator for how often patients got better at taking their drugs correctly by mouth699
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury1,073
Denominator for how often patients got better at taking their drugs correctly by mouth743
Numerator for how often the home health team began their patients' care in a timely manner1,070
How often physician-recommended actions to address medication issues were completely timely99.26
Denominator for how often the home health team began their patients' care in a timely manner1,075
How often the home health team determined whether patients received a flu shot for the current flu season59.07
Numerator for how often physician-recommended actions to address medication issues were completely timely1,067
Denominator for how often physician-recommended actions to address medication issues were completely timely1,075
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season417
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season706
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.96
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)1,557
Home health CAHPS survey
Survey response rate33
Number of completed Surveys286
CMS Certification Number (CCN)057609
HHCAHPS Survey Summary Star Rating4
Star Rating for health team communicated well with them4
Star Rating for health team gave care in a professional way5
Star Rating for how patients rated overall care from agency4
Star Rating team discussed medicines, pain, and home safety4
Percent of patients who reported that their home health team communicated well with them90
Percent of patients who reported that their home health team gave care in a professional way93
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them86
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family86
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)89

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