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Hospice

Mercy Hospice

Hospice in Redding, California

Checked October 31, 2026

Provider details
Address1544 MARKET STREET
CityRedding
StateCalifornia
ZIP code96001
CountySHASTA
Phone(530) 245-4070
CMS certification number (CCN)051645
OwnershipNon-Profit
CertificationMedicare-certified hospice (CMS)
Care typeshospice
Services offeredhospice care
Palliative services basisNot determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program.
CMS quality noteCMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here.

Mercy Hospice is in 1544 MARKET STREET, Redding, CA 96001. Phone: (530) 245-4070. Ownership: Non-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.

Mercy Hospice in Redding is part of Dignity Health's Mercy Medical Center Redding network, and its official location page describes hospice care focused on comfort and dignity for people facing life-limiting illnesses. The services named for hospice are skilled nursing, medication management, medical supplies and equipment, emotional and spiritual support, bereavement services and home health aide assistance. The same Redding program also offers home health for people recovering from illness or surgery at home — skilled nursing, physical therapy, speech and language pathology and home health aide services — with specialized programs for palliative care, heart failure, wound care and chronic obstructive pulmonary disease. The location page lists hours of 8:00 a.m. to 5:00 p.m. seven days a week, along with online bill pay, medical records requests and a patient portal. CMS HIS composite process measure score: 100.00.

Quality measures

Source: CMS

HIS and claims-based measures — Source: CMS
MeasureScoreReporting period
Average Daily Census4501/01/2024 - 12/31/2024
Care Provided in Home7101/01/2024 - 12/31/2024
CHC/GIP provided (% days)7901/01/2023 - 12/31/2024
Percent of Patients with Cancer3401/01/2024 - 12/31/2024
Percent of Patients with Stroke701/01/2024 - 12/31/2024
Provided Routine Home Care onlyNo01/01/2022 - 12/31/2024
Visits near death (% decedents)5801/01/2023 - 12/31/2024
Hospice Care Index Overall Score1001/01/2023 - 12/31/2024
Care Provided in Nursing Facility101/01/2024 - 12/31/2024
Percent of Patients with Dementia2001/01/2024 - 12/31/2024
Care Provided in All other locations001/01/2024 - 12/31/2024
Gaps in nursing visits (% elections)1201/01/2023 - 12/31/2024
Hospice Visits in the Last Days of Life44.701/01/2023 - 12/31/2024
Late live discharges (% live discharges)1501/01/2023 - 12/31/2024
Care Provided in Assisted Living Facility2701/01/2024 - 12/31/2024
Care Provided in Skilled Nursing Facility101/01/2024 - 12/31/2024
Early live discharges (% live discharges)5601/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $)801/01/2023 - 12/31/2024
Percent of Patients with Other Conditions1401/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Screening100.0010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospice Facility001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Assessment100.0010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospital Facility001/01/2024 - 12/31/2024
Percent of Patients with Respiratory disease601/01/2024 - 12/31/2024
Hospice and Palliative Care Dyspnea Screening100.0010/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment100.0010/01/2024 - 09/30/2025
Skilled nursing minutes on weekends (% minutes)8601/01/2023 - 12/31/2024
Hospice and Palliative Care Treatment Preferences100.0010/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges)2701/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges)8601/01/2023 - 12/31/2024
Percent of Patients with Circulatory/heart disease1901/01/2024 - 12/31/2024
Provided Routine Home Care and other levels of careYes01/01/2022 - 12/31/2024
Hospice and Palliative Care Composite Process Measure100.0010/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient)100.0010/01/2024 - 09/30/2025
Nurse care minutes per routine home care days (minutes)9101/01/2023 - 12/31/2024
Patient Treated with an Opioid Who Are Given a Bowel Regimen100.0010/01/2024 - 09/30/2025
Hospice served at least 1 patient enrolled in Medicare Advantage during one yearYes01/01/2024 - 12/31/2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one yearYes01/01/2024 - 12/31/2024
Hospice CAHPS survey — Source: CMS
MeasureScoreReporting period
EMO_REL_MBVNot Applicable
Family caregiver survey ratingNot Applicable
The hospice team always communicated well87
The hospice team usually communicated well10
Caregivers rated the hospice agency a 7 or 89
The hospice team always provided timely help82
Caregivers rated the hospice agency a 9 or 1090
The hospice team usually provided timely help10
YES, they would probably recommend the hospice5
Caregivers rated the hospice agency a 6 or lower1
YES, they would definitely recommend the hospice93
The hospice team sometimes or never communicated well3
The hospice team always treated the patient with respect94
The hospice team sometimes or never provided timely help8
The hospice team usually treated the patient with respect5
The patient always got the help they needed for pain and symptoms82
The patient usually got the help they needed for pain and symptoms12
NO, they would probably not or definitely not recommend the hospice2
The hospice team sometimes or never treated the patient with respect1
The hospice team provided the right amount of emotional and spiritual support92
The patient sometimes or never got the help they needed for pain and symptoms6
The hospice team did |not| provide the right amount of emotional and spiritual support8

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