Nursing home / skilled nursing
Plymouth Village
Nursing home / skilled nursing in Redlands, California
Checked October 31, 2026
| Provider details |
|---|
| Address | 819 SALEM DRIVE |
| City | Redlands |
| State | California |
| ZIP code | 92373 |
| County | San Bernardino |
| Phone | 909-793-1233 |
| CMS certification number (CCN) | 055914 |
| Ownership | Non profit - Corporation |
| Certified beds | 48 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | March 29, 1968 |
| Located in a hospital | N |
| Continuing care retirement community | Y |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Plymouth Village is in 819 SALEM DRIVE, Redlands, CA 92373. Phone: 909-793-1233. Ownership: Non profit - Corporation. CMS rates it 5 out of 5 stars overall (health inspection 4, staffing 4, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 48.000; 0 federal fines totaling $0.00; total nursing staff turnover 21.3%.
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours |
|---|
| Overall rating | 5 of 5 |
| Health inspection rating | 4 of 5 |
| Staffing rating | 4 of 5 |
| Quality measure rating | 5 of 5 |
| Long-stay quality rating | 5 of 5 |
| Short-stay quality rating | 5 of 5 |
| RN staffing hours per resident per day | 0.35 |
| Total nurse staffing hours per resident per day | 4.62 |
Inspection results
| Source: CMS · processing date 2026-10-01 |
|---|
| Rating Cycle 1 Total Health Score | 48 |
| Total Weighted Health Survey Score | 48.000 |
| Rating Cycle 2/3 Total Health Score | 48 |
| Rating Cycle 1 Health Deficiency Score | 48 |
| Rating Cycle 2/3 Health Deficiency Score | 48 |
| Rating Cycle 1 Standard Survey Health Date | 2026-08-06 |
| Rating Cycle 1 Total Number of Health Deficiencies | 8 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 6 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 7 |
| Number of Citations from Infection Control Inspections | 0 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 1 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 |
Staffing
| Source: CMS · processing date 2026-10-01 |
|---|
| Nursing Case-Mix Index | 1.34405 |
| Nursing Case-Mix Index Ratio | 0.95306 |
| Total nursing staff turnover | 21.3 |
| Reported LPN Staffing Hours per Resident per Day | 1.55847 |
| Reported Licensed Staffing Hours per Resident per Day | 1.91020 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.71297 |
| Registered Nurse hours per resident per day on the weekend | 0.22452 |
| Total number of nurse staff hours per resident per day on the weekend | 4.14483 |
Penalties
| Source: CMS · processing date 2026-10-01 |
|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 |
|---|
| Chain ID | 274 |
| Chain Name | HUMANGOOD |
| Legal Business Name | HUMANGOOD NORCAL |
| Chain Average QM Rating | 4.2 |
| Chain Average Staffing Rating | 4.9 |
| Number of Facilities in Chain | 17 |
| Chain Average Overall 5-star Rating | 4.5 |
| Chain Average Health Inspection Rating | 3.6 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 |
|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 38.9 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |