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Hospice

Self-Help Home Care & Hospice

Hospice in San Francisco, California

Checked October 31, 2026

Provider details
Address731 SANSOME STREET, SUITE 100
CitySan Francisco
StateCalifornia
ZIP code94111
CountySAN FRANCISCO
Phone(415) 677-7628
CMS certification number (CCN)051667
OwnershipFor-Profit
CertificationMedicare-certified hospice (CMS)
Care typeshospice
Services offeredhospice care
Palliative services basisNot determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program.
CMS quality noteCMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here.

Self-Help Home Care & Hospice is in 731 SANSOME STREET, SUITE 100, San Francisco, CA 94111. Phone: (415) 677-7628. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.

Self-Help Home Care & Hospice provides hospice care in the patient's own home, with a team that coordinates with the patient's physician and builds a care plan for physical, social, emotional and spiritual needs. Its services include skilled nursing focused on assessment and pain management, medical social services, help with daily personal care, spiritual counseling, and friendly visits from hospice volunteers. The program serves people in San Francisco and Daly City, and its team members serve clients in Cantonese, Mandarin and English. CMS HIS composite process measure score: 97.14.

Quality measures

Source: CMS

HIS and claims-based measures — Source: CMS
MeasureScoreReporting period
Average Daily Census401/01/2024 - 12/31/2024
Care Provided in Home10001/01/2024 - 12/31/2024
CHC/GIP provided (% days)Not Available01/01/2023 - 12/31/2024
Percent of Patients with CancerNot Available01/01/2024 - 12/31/2024
Percent of Patients with StrokeNot Available01/01/2024 - 12/31/2024
Provided Routine Home Care onlyNot Available01/01/2022 - 12/31/2024
Visits near death (% decedents)Not Available01/01/2023 - 12/31/2024
Hospice Care Index Overall ScoreNot Available01/01/2023 - 12/31/2024
Care Provided in Nursing Facility001/01/2024 - 12/31/2024
Percent of Patients with DementiaNot Available01/01/2024 - 12/31/2024
Care Provided in All other locations001/01/2024 - 12/31/2024
Gaps in nursing visits (% elections)Not Available01/01/2023 - 12/31/2024
Hospice Visits in the Last Days of LifeNot Available01/01/2023 - 12/31/2024
Late live discharges (% live discharges)Not Available01/01/2023 - 12/31/2024
Care Provided in Assisted Living Facility001/01/2024 - 12/31/2024
Care Provided in Skilled Nursing Facility001/01/2024 - 12/31/2024
Early live discharges (% live discharges)Not Available01/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $)Not Available01/01/2023 - 12/31/2024
Percent of Patients with Other ConditionsNot Available01/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Screening100.0010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospice Facility001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Assessment100.0010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospital Facility001/01/2024 - 12/31/2024
Percent of Patients with Respiratory diseaseNot Available01/01/2024 - 12/31/2024
Hospice and Palliative Care Dyspnea Screening97.1410/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment100.0010/01/2024 - 09/30/2025
Skilled nursing minutes on weekends (% minutes)Not Available01/01/2023 - 12/31/2024
Hospice and Palliative Care Treatment Preferences100.0010/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges)Not Available01/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges)Not Available01/01/2023 - 12/31/2024
Percent of Patients with Circulatory/heart diseaseNot Available01/01/2024 - 12/31/2024
Provided Routine Home Care and other levels of careNot Available01/01/2022 - 12/31/2024
Hospice and Palliative Care Composite Process Measure97.1410/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient)100.0010/01/2024 - 09/30/2025
Nurse care minutes per routine home care days (minutes)Not Available01/01/2023 - 12/31/2024
Patient Treated with an Opioid Who Are Given a Bowel Regimen100.0010/01/2024 - 09/30/2025
Hospice served at least 1 patient enrolled in Medicare Advantage during one yearYes01/01/2024 - 12/31/2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one yearYes01/01/2024 - 12/31/2024
Hospice CAHPS survey — Source: CMS
MeasureScoreReporting period
EMO_REL_MBVNot Applicable
Family caregiver survey ratingNot Applicable
The hospice team always communicated wellNot Available
The hospice team usually communicated wellNot Available
Caregivers rated the hospice agency a 7 or 8Not Available
The hospice team always provided timely helpNot Available
Caregivers rated the hospice agency a 9 or 10Not Available
The hospice team usually provided timely helpNot Available
YES, they would probably recommend the hospiceNot Available
Caregivers rated the hospice agency a 6 or lowerNot Available
YES, they would definitely recommend the hospiceNot Available
The hospice team sometimes or never communicated wellNot Available
The hospice team always treated the patient with respectNot Available
The hospice team sometimes or never provided timely helpNot Available
The hospice team usually treated the patient with respectNot Available
The patient always got the help they needed for pain and symptomsNot Available
The patient usually got the help they needed for pain and symptomsNot Available
NO, they would probably not or definitely not recommend the hospiceNot Available
The hospice team sometimes or never treated the patient with respectNot Available
The hospice team provided the right amount of emotional and spiritual supportNot Available
The patient sometimes or never got the help they needed for pain and symptomsNot Available
The hospice team did |not| provide the right amount of emotional and spiritual supportNot Available

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