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Home health

Florence Home Health Care

Home health in Thousand Oaks, California

Checked October 31, 2026

Provider details
Address2521 E THOUSAND OAKS BLVD
CityThousand Oaks
StateCalifornia
ZIP code91362
Phone805-497-1674
CMS certification number (CCN)059243
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Florence Home Health Care is in 2521 E THOUSAND OAKS BLVD, Thousand Oaks, CA 91362. Phone: 805-497-1674. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 3 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 80.71; potentially preventable hospitalization risk-standardized rate 11.41.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3
Quality measures reported to CMS
DTC Numerator82
PPH Numerator8
DTC Denominator107
PPH Denominator73
PPR Denominator13
DTC Observed Rate76.64
PPH Observed Rate10.96
Discharge Function Score15.12
DTC Risk-Standardized Rate80.71
PPH Risk-Standardized Rate11.41
Offers Nursing Care ServicesYes
DTC Performance CategorizationSame As National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationNot Available
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved97.44
Numerator for Discharge Function Score13
Footnote for PPR Risk-Standardized RateThe number of patient episodes for this measure is too small to report.
DTC Risk-Standardized Rate (Lower Limit)71.69
DTC Risk-Standardized Rate (Upper Limit)88.91
Denominator for Discharge Function Score86
How often patients got better at bathing88.25
PPH Risk-Standardized Rate (Lower Limit)6.81
PPH Risk-Standardized Rate (Upper Limit)18.82
Transfer of Health Information to the Patient100.00
Transfer of Health Information to the Provider100.00
Numerator for how often patients' breathing improved84
Denominator for how often patients' breathing improved90
Numerator for how often patients got better at bathing60
Denominator for how often patients got better at bathing86
How often patients got better at walking or moving around80.11
How often patients got better at getting in and out of bed81.16
Numerator for Transfer of Health Information to the Patient90
Numerator for Transfer of Health Information to the Provider24
Denominator for Transfer of Health Information to the Patient90
Denominator for Transfer of Health Information to the Provider24
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.87
How often patients got better at taking their drugs correctly by mouth84.06
Numerator for how often patients got better at walking or moving around53
Numerator for how often patients got better at getting in and out of bed50
Denominator for how often patients got better at walking or moving around86
Denominator for how often patients got better at getting in and out of bed86
How often the home health team began their patients' care in a timely manner97.39
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury91
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury1
Numerator for how often patients got better at taking their drugs correctly by mouth43
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury115
Denominator for how often patients got better at taking their drugs correctly by mouth86
Numerator for how often the home health team began their patients' care in a timely manner112
How often physician-recommended actions to address medication issues were completely timely100.00
Denominator for how often the home health team began their patients' care in a timely manner115
How often the home health team determined whether patients received a flu shot for the current flu season8.91
Numerator for how often physician-recommended actions to address medication issues were completely timely115
Denominator for how often physician-recommended actions to address medication issues were completely timely115
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season9
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season101
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.98
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)688
Home health CAHPS survey
Footnote Number9
Survey response rate8
Number of completed Surveys5
CMS Certification Number (CCN)059243
Footnote for Survey response rate9
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys9
HHCAHPS Survey Summary Star Rating Footnote9
Footnote for Star Rating for overall care from agency9
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them9
Footnote Star Rating discussed medicines, pain, home safety9
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way9
Percent of patients who reported that their home health team communicated well with them95
Percent of patients who reported that their home health team gave care in a professional way88
Footnote for Percent of patients who reported that their home health team communicated well with them9
Footnote for Percent of patients who reported that their home health team gave care in a professional way9
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them100
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family85
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)84
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them9
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)9
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family9

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