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Home health

Quality First Home Health Care

Home health in Upland, California

Checked October 31, 2026

Provider details
Address600 NORTH MOUNTAIN AVENUE SUITE B205
CityUpland
StateCalifornia
ZIP code91786
Phone909-920-9360
CMS certification number (CCN)059013
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Quality First Home Health Care is in 600 NORTH MOUNTAIN AVENUE SUITE B205, Upland, CA 91786. Phone: 909-920-9360. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 2 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 76.41; potentially preventable hospitalization risk-standardized rate 16.31.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating2
Quality measures reported to CMS
DTC Numerator124
PPH Numerator16
PPR Numerator0
DTC Denominator176
PPH Denominator78
PPR Denominator48
DTC Observed Rate70.45
PPH Observed Rate20.51
PPR Observed Rate0.00
Discharge Function Score63.44
DTC Risk-Standardized Rate76.41
PPH Risk-Standardized Rate16.31
PPR Risk-Standardized Rate3.95
Offers Nursing Care ServicesYes
DTC Performance CategorizationSame As National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationWorse Than National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved100.00
Numerator for Discharge Function Score59
DTC Risk-Standardized Rate (Lower Limit)68.47
DTC Risk-Standardized Rate (Upper Limit)83.64
Denominator for Discharge Function Score93
How often patients got better at bathing66.59
PPH Risk-Standardized Rate (Lower Limit)11.41
PPH Risk-Standardized Rate (Upper Limit)21.62
PPR Risk-Standardized Rate (Lower Limit)2.58
PPR Risk-Standardized Rate (Upper Limit)5.51
Transfer of Health Information to the Patient40.85
Transfer of Health Information to the Provider30.00
Numerator for how often patients' breathing improved31
Denominator for how often patients' breathing improved35
Numerator for how often patients got better at bathing49
Denominator for how often patients got better at bathing91
How often patients got better at walking or moving around60.39
How often patients got better at getting in and out of bed75.87
Numerator for Transfer of Health Information to the Patient29
Numerator for Transfer of Health Information to the Provider27
Denominator for Transfer of Health Information to the Patient71
Denominator for Transfer of Health Information to the Provider90
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.61
How often patients got better at taking their drugs correctly by mouth52.81
Numerator for how often patients got better at walking or moving around37
Numerator for how often patients got better at getting in and out of bed42
Denominator for how often patients got better at walking or moving around88
Denominator for how often patients got better at getting in and out of bed86
How often the home health team began their patients' care in a timely manner93.87
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury94
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury1
Numerator for how often patients got better at taking their drugs correctly by mouth22
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury163
Denominator for how often patients got better at taking their drugs correctly by mouth78
Numerator for how often the home health team began their patients' care in a timely manner153
How often physician-recommended actions to address medication issues were completely timely96.93
Denominator for how often the home health team began their patients' care in a timely manner163
How often the home health team determined whether patients received a flu shot for the current flu season75.24
Numerator for how often physician-recommended actions to address medication issues were completely timely158
Denominator for how often physician-recommended actions to address medication issues were completely timely163
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season79
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season105
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally1.02
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)504
Home health CAHPS survey
Footnote Number11
Survey response rate16
Number of completed Surveys29
CMS Certification Number (CCN)059013
Footnote for Survey response rate11
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys11
HHCAHPS Survey Summary Star Rating Footnote11
Footnote for Star Rating for overall care from agency11
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them11
Footnote Star Rating discussed medicines, pain, home safety11
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way11
Percent of patients who reported that their home health team communicated well with them87
Percent of patients who reported that their home health team gave care in a professional way95
Footnote for Percent of patients who reported that their home health team communicated well with them11
Footnote for Percent of patients who reported that their home health team gave care in a professional way11
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them80
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family92
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)89
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them11
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)11
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family11

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