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Home health

Family Heritage Home Health

Home health in Upland, California

Checked October 31, 2026

Provider details
Address1126 W FOOTHILL BLVD, SUITE 225
CityUpland
StateCalifornia
ZIP code91786
Phone909-920-6885
CMS certification number (CCN)059657
OwnershipGOVERNMENT OPERATED
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Family Heritage Home Health is in 1126 W FOOTHILL BLVD, SUITE 225, Upland, CA 91786. Phone: 909-920-6885. Ownership: GOVERNMENT OPERATED. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS claims-based measures: discharge-to-community risk-standardized rate 70.72.

Quality measures

Source: CMS

Quality measures reported to CMS
DTC Numerator20
PPR Numerator0
DTC Denominator33
PPH Denominator7
PPR Denominator22
DTC Observed Rate60.61
PPR Observed Rate0.00
DTC Risk-Standardized Rate70.72
PPR Risk-Standardized Rate3.98
Offers Nursing Care ServicesYes
DTC Performance CategorizationSame As National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationNot Available
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
Footnote for Discharge Function ScoreThe number of patient episodes for this measure is too small to report.
Footnote for PPH Risk-Standardized RateThe number of patient episodes for this measure is too small to report.
DTC Risk-Standardized Rate (Lower Limit)53.73
DTC Risk-Standardized Rate (Upper Limit)84.26
PPR Risk-Standardized Rate (Lower Limit)2.73
PPR Risk-Standardized Rate (Upper Limit)5.64
Footnote for how often patients' breathing improvedThe number of patient episodes for this measure is too small to report.
Footnote for how often patients got better at bathingThe number of patient episodes for this measure is too small to report.
Footnote for Transfer of Health Information to the PatientThe number of patient episodes for this measure is too small to report.
Footnote for Transfer of Health Information to the ProviderThe number of patient episodes for this measure is too small to report.
Footnote for how often patients got better at walking or moving aroundThe number of patient episodes for this measure is too small to report.
Footnote for how often patients got better at getting in and out of bedThe number of patient episodes for this measure is too small to report.
Footnote Changes in skin integrity post-acute care: pressure ulcer/injuryThe number of patient episodes for this measure is too small to report.
Footnote for Percent of Residents Experiencing One or More Falls with Major InjuryThe number of patient episodes for this measure is too small to report.
Footnote for how often patients got better at taking their drugs correctly by mouthThe number of patient episodes for this measure is too small to report.
Footnote for how often the home health team began their patients' care in a timely mannerThe number of patient episodes for this measure is too small to report.
Footnote for how often physician-recommended actions to address medication issues were completely timelyThe number of patient episodes for this measure is too small to report.
Footnote for how often the home health team determined whether patients received a flu shot for the current flu seasonThe number of patient episodes for this measure is too small to report.
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.96
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)160
Home health CAHPS survey
Footnote Number9
Survey response rate5
Number of completed Surveys1
CMS Certification Number (CCN)059657
Footnote for Survey response rate9
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys9
HHCAHPS Survey Summary Star Rating Footnote9
Footnote for Star Rating for overall care from agency9
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them9
Footnote Star Rating discussed medicines, pain, home safety9
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way9
Percent of patients who reported that their home health team communicated well with them98
Percent of patients who reported that their home health team gave care in a professional way99
Footnote for Percent of patients who reported that their home health team communicated well with them9
Footnote for Percent of patients who reported that their home health team gave care in a professional way9
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them100
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family98
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)100
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them9
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)9
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family9

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