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Home health

Better Health Home Care

Home health in West Covina, California

Checked October 31, 2026

Provider details
Address1535 W MERCED AVE SUITE 204
CityWest Covina
StateCalifornia
ZIP code91790
Phone626-581-3182
CMS certification number (CCN)057753
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Better Health Home Care is in 1535 W MERCED AVE SUITE 204, West Covina, CA 91790. Phone: 626-581-3182. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 4.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 90.55; potentially preventable hospitalization risk-standardized rate 13.30.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating4.5
Quality measures reported to CMS
DTC Numerator167
PPH Numerator26
PPR Numerator2
DTC Denominator211
PPH Denominator159
PPR Denominator48
DTC Observed Rate79.15
PPH Observed Rate16.35
PPR Observed Rate4.17
Discharge Function Score53.23
DTC Risk-Standardized Rate90.55
PPH Risk-Standardized Rate13.30
PPR Risk-Standardized Rate4.08
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved100.00
Numerator for Discharge Function Score107
DTC Risk-Standardized Rate (Lower Limit)83.98
DTC Risk-Standardized Rate (Upper Limit)95.37
Denominator for Discharge Function Score201
How often patients got better at bathing100.00
PPH Risk-Standardized Rate (Lower Limit)9.54
PPH Risk-Standardized Rate (Upper Limit)17.70
PPR Risk-Standardized Rate (Lower Limit)2.99
PPR Risk-Standardized Rate (Upper Limit)5.83
Transfer of Health Information to the Patient99.49
Transfer of Health Information to the Provider100.00
Numerator for how often patients' breathing improved195
Denominator for how often patients' breathing improved201
Numerator for how often patients got better at bathing193
Denominator for how often patients got better at bathing201
How often patients got better at walking or moving around100.00
How often patients got better at getting in and out of bed100.00
Numerator for Transfer of Health Information to the Patient195
Numerator for Transfer of Health Information to the Provider91
Denominator for Transfer of Health Information to the Patient196
Denominator for Transfer of Health Information to the Provider91
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.35
How often patients got better at taking their drugs correctly by mouth100.00
Numerator for how often patients got better at walking or moving around190
Numerator for how often patients got better at getting in and out of bed196
Denominator for how often patients got better at walking or moving around201
Denominator for how often patients got better at getting in and out of bed201
How often the home health team began their patients' care in a timely manner97.58
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury211
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury1
Numerator for how often patients got better at taking their drugs correctly by mouth171
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury289
Denominator for how often patients got better at taking their drugs correctly by mouth201
Numerator for how often the home health team began their patients' care in a timely manner282
How often physician-recommended actions to address medication issues were completely timely97.92
Denominator for how often the home health team began their patients' care in a timely manner289
How often the home health team determined whether patients received a flu shot for the current flu season100.00
Numerator for how often physician-recommended actions to address medication issues were completely timely283
Denominator for how often physician-recommended actions to address medication issues were completely timely289
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season221
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season221
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally1.23
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)1,010
Home health CAHPS survey
Footnote Number9
Survey response rate3
Number of completed Surveys1
CMS Certification Number (CCN)057753
Footnote for Survey response rate9
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys9
HHCAHPS Survey Summary Star Rating Footnote9
Footnote for Star Rating for overall care from agency9
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them9
Footnote Star Rating discussed medicines, pain, home safety9
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way9
Percent of patients who reported that their home health team communicated well with them4
Percent of patients who reported that their home health team gave care in a professional way78
Footnote for Percent of patients who reported that their home health team communicated well with them9
Footnote for Percent of patients who reported that their home health team gave care in a professional way9
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them100
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family6
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)6
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them9
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)9
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family9

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