West Covina Healthcare Center

West Covina Healthcare Center is in 850 S. SUNKIST AVE., West Covina, CA 91790. Phone: 626-962-3368. Ownership: For profit - Limited Liability company. CMS rates it 2 out of 5 stars overall (health inspection 2, staffing 3, quality measures 3). CMS inspection and staffing detail: total weighted health survey score 98.000; 2 federal fines totaling $44027.00; total nursing staff turnover 35.5%.

Quality measures

Source: CMS · CMS processing date: 2026-10-01

Star ratings and staffing hours
Overall rating	2 of 5
Health inspection rating	2 of 5
Staffing rating	3 of 5
Quality measure rating	3 of 5
Long-stay quality rating	5 of 5
Short-stay quality rating	1 of 5
RN staffing hours per resident per day	0.56
Total nurse staffing hours per resident per day	4.03

Inspection results

Source: CMS · processing date 2026-10-01
Rating Cycle 1 Total Health Score	80
Total Weighted Health Survey Score	98.000
Rating Cycle 2/3 Total Health Score	152
Rating Cycle 1 Health Deficiency Score	80
Rating Cycle 2/3 Health Deficiency Score	152
Rating Cycle 1 Standard Survey Health Date	2025-12-05
Rating Cycle 1 Total Number of Health Deficiencies	18
Rating Cycle 2/3 Total Number of Health Deficiencies	24
Rating Cycle 1 Number of Standard Health Deficiencies	11
Number of Citations from Infection Control Inspections	0
Rating Cycle 1 Number of Complaint Health Deficiencies	7
Rating Cycle 2/3 Number of Complaint Health Deficiencies	13

Staffing

Source: CMS · processing date 2026-10-01
Nursing Case-Mix Index	1.48537
Registered Nurse turnover	41.7
Nursing Case-Mix Index Ratio	1.05327
Total nursing staff turnover	35.5
Reported LPN Staffing Hours per Resident per Day	1.00230
Reported Licensed Staffing Hours per Resident per Day	1.56350
Number of administrators who have left the nursing home	0
Reported Nurse Aide Staffing Hours per Resident per Day	2.47109
Registered Nurse hours per resident per day on the weekend	0.39247
Total number of nurse staff hours per resident per day on the weekend	3.61341

Penalties

Source: CMS · processing date 2026-10-01
Number of Fines	2
Number of Payment Denials	1
Total Number of Penalties	3
Total Amount of Fines in Dollars	44027.00

Ownership

Source: CMS · processing date 2026-10-01
Chain ID	98
Chain Name	CAMBRIDGE HEALTHCARE SERVICES
Legal Business Name	AG WEST COVINA LLC
Chain Average QM Rating	4.0
Chain Average Staffing Rating	3.3
Number of Facilities in Chain	32
Chain Average Overall 5-star Rating	2.6
Chain Average Health Inspection Rating	2.3
Provider Changed Ownership in Last 12 Months	N

Occupancy and payer mix

Source: CMS · processing date 2026-10-01
Abuse Icon	N
High Performing Icon	N
With a Resident and Family Council	Resident
Average Number of Residents per Day	87.9
Automatic Sprinkler Systems in All Required Areas	Yes
Most Recent Health Inspection More Than 2 Years Ago	N