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Home health

Highmark Home Health, Inc

Home health in West Covina, California

Checked October 31, 2026

Provider details
Address2707 E VALLEY BLVD, SUITE 209
CityWest Covina
StateCalifornia
ZIP code91792
Phone626-810-1957
CMS certification number (CCN)058261
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Highmark Home Health, Inc is in 2707 E VALLEY BLVD, SUITE 209, West Covina, CA 91792. Phone: 626-810-1957. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 3 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 69.46; potentially preventable hospitalization risk-standardized rate 9.71.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3
Quality measures reported to CMS
DTC Numerator42
PPH Numerator2
PPR Numerator3
DTC Denominator67
PPH Denominator29
PPR Denominator21
DTC Observed Rate62.69
PPH Observed Rate6.90
PPR Observed Rate14.29
Discharge Function Score66.67
DTC Risk-Standardized Rate69.46
PPH Risk-Standardized Rate9.71
PPR Risk-Standardized Rate4.46
Offers Nursing Care ServicesYes
DTC Performance CategorizationSame As National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved93.29
Numerator for Discharge Function Score18
DTC Risk-Standardized Rate (Lower Limit)56.28
DTC Risk-Standardized Rate (Upper Limit)81.13
Denominator for Discharge Function Score27
How often patients got better at bathing92.93
PPH Risk-Standardized Rate (Lower Limit)6.16
PPH Risk-Standardized Rate (Upper Limit)15.81
PPR Risk-Standardized Rate (Lower Limit)3.15
PPR Risk-Standardized Rate (Upper Limit)5.86
Transfer of Health Information to the Patient92.31
Numerator for how often patients' breathing improved24
Denominator for how often patients' breathing improved27
Numerator for how often patients got better at bathing22
Denominator for how often patients got better at bathing27
How often patients got better at walking or moving around63.23
How often patients got better at getting in and out of bed100.00
Footnote for Transfer of Health Information to the ProviderThe number of patient episodes for this measure is too small to report.
Numerator for Transfer of Health Information to the Patient24
Denominator for Transfer of Health Information to the Patient26
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.00
How often patients got better at taking their drugs correctly by mouth73.16
Numerator for how often patients got better at walking or moving around13
Numerator for how often patients got better at getting in and out of bed22
Denominator for how often patients got better at walking or moving around27
Denominator for how often patients got better at getting in and out of bed27
How often the home health team began their patients' care in a timely manner97.83
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury27
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury0
Numerator for how often patients got better at taking their drugs correctly by mouth15
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury46
Denominator for how often patients got better at taking their drugs correctly by mouth26
Numerator for how often the home health team began their patients' care in a timely manner45
How often physician-recommended actions to address medication issues were completely timely97.83
Denominator for how often the home health team began their patients' care in a timely manner46
How often the home health team determined whether patients received a flu shot for the current flu season58.06
Numerator for how often physician-recommended actions to address medication issues were completely timely45
Denominator for how often physician-recommended actions to address medication issues were completely timely46
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season18
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season31
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.92
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)216
Home health CAHPS survey
Footnote Number11
Survey response rate25
Number of completed Surveys13
CMS Certification Number (CCN)058261
Footnote for Survey response rate11
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys11
HHCAHPS Survey Summary Star Rating Footnote11
Footnote for Star Rating for overall care from agency11
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them11
Footnote Star Rating discussed medicines, pain, home safety11
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way11
Percent of patients who reported that their home health team communicated well with them86
Percent of patients who reported that their home health team gave care in a professional way90
Footnote for Percent of patients who reported that their home health team communicated well with them11
Footnote for Percent of patients who reported that their home health team gave care in a professional way11
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them77
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family71
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)78
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them11
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)11
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family11

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